Team

You’ve filed your claim, but the process is already moving behind the scenes. While you focus on medical treatment, repairs, and recovering from what happened, the insurance company has already begun reviewing records and assessing factors that may affect the outcome. Understanding how insurance companies investigate and evaluate claims can help you know what to expect after an accident and why certain decisions are made along the way. In This Article What happens right after you file a claim...

On Monday afternoon in Santa Rosa, a man using a wheelchair was killed in a hit-and-run collision while crossing the street, according to police. The crash happened at West College Avenue and Clover Drive in West Santa Rosa. Investigators later determined a lifted white GMC pickup truck had been stopped at a red light while the man was crossing. Authorities said he was still in the crosswalk when the vehicle moved forward and struck him. Police said a man and a woman got out of the truck...

A crash on Interstate 680 in Walnut Creek, Contra Costa County, has left one family without their loved one. According to the California Highway Patrol, a driver in a Dodge Charger headed southbound into oncoming northbound traffic on May 1st, colliding with six vehicles. Shanell Shari Smith, a 42-year-old mother from Antioch and a passenger in one of the vehicles, was killed in the crash. Several others were hurt, some sustaining serious injuries. Authorities report that the wrong-way...